I came home to water running… what should I do?

  1. Immediately turn off the water with the main shut off or call a plumber to turn it off.
  2. Have a professional plumber repair the leak.
  3. Call a UpRight Water Restoration immediately to clean up the water and dry your home.
  4. Delaying by even a few hours always increases the cost and the possibility for mold growth. Professional emergency providers respond anytime, any day.
  5. The IICRC (Institute of Inspection, Cleaning, and Restoration Certification) writes the Standards for Professional Water Mitigation services that professional water mitigation companies are required to follow, and the IICRC Standards are recognized by the insurance industry. The IICRC lists professionals at iicrc.org, Locate a Certified Pro tab, fill in the data boxes towards the bottom of the page, and call one of the professionals in your area. 
  6. You do not have to use your insurance company’s “preferred” service provider. You have the right to select your own company.  If your insurance policy covers the event that caused the water damage, the insurer must pay reasonable costs for professional water removal and drying services.
  7. File an insurance claim if you so choose. Ask your mitigation professional to be present when the insurance adjuster assesses the damage.  Having a professional there to answer any questions can help ensure a fair settlement amount.   


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By Will County May 13, 2026
A burst pipe. A flooded basement. A leaking water heater in the middle of the night. When water damage happens, most homeowners instinctively think: “I need to call my insurance company.” But according to restoration experts, that may not be the first call you should make. At UpRight Restoration Services , serving Riverton, Lander, and communities across Central Wyoming since 2009, one of the biggest problems they see isn’t just water damage itself — it’s delayed mitigation. And unfortunately, waiting can turn a manageable cleanup into a much larger and more expensive restoration project. Water Damage Gets Worse Every Hour One of the most important things homeowners need to understand is this: Water damage does not pause while insurance decisions are being made. Many insurance companies want to: Review the damage Send an adjuster Request estimates Evaluate coverage The problem? While that process is happening, moisture continues spreading through the property. Water quickly moves into: Drywall Flooring Insulation Cabinets Subfloors Structural framing What may initially appear to be “just a wet area” can become widespread hidden moisture damage in a matter of hours. That’s why restoration professionals emphasize immediate mitigation — even before the full insurance process plays out. Fast Drying Can Prevent Much Larger Repairs Stop the damage from spreading. Using professional-grade extraction equipment, commercial drying systems, moisture detection tools, and dehumidifiers, restoration professionals work to dry affected materials before secondary damage occurs. And that can make a major difference. Fast mitigation may help save: Drywall Hardwood flooring Cabinets Trim Insulation Structural materials Personal belongings In many cases, materials that would otherwise need to be removed and replaced can be preserved if drying begins quickly enough. The longer moisture remains trapped inside a structure, the greater the likelihood of: Mold growth Warping Structural deterioration Odors Bacterial contamination Extensive reconstruction Mold Can Begin Developing Quickly One of the biggest concerns following water damage is mold. According to industry standards, mold growth can begin developing within 24–48 hours when materials remain wet. And mold often starts in places homeowners cannot see: Behind drywall Under flooring Inside insulation Beneath cabinets In crawl spaces That’s why professional mitigation is about much more than simply “cleaning up water.” Proper restoration involves: Moisture mapping Controlled structural drying Monitoring humidity levels Removing contaminated materials when necessary Following industry-approved drying standards At UpRight Restoration Services, technicians follow professional restoration procedures designed to help ensure moisture is fully addressed — reducing the risk of lingering problems later on. Why Waiting for Insurance Approval Can Cost More Many homeowners hesitate to call a restoration company immediately because they worry: “What if insurance doesn’t cover it?” “Shouldn’t I wait for the adjuster?” “I don’t want to start something without approval.” But here’s the reality restoration professionals see regularly: Delayed mitigation often creates significantly more damage. Even if portions of a claim are not covered, immediate drying may still reduce the total amount of destruction and reconstruction required. For example: A quickly dried wall may be salvageable. A wall left wet for several days may require full removal. Wet flooring addressed immediately may survive. Flooring left saturated too long may warp and fail completely. In many situations, the cost of waiting becomes far greater than the cost of early mitigation. Professional Restoration Is More Than Fans and Towels Many homeowners underestimate how complex proper drying really is. Water often penetrates areas that cannot be reached with household fans or visible surface cleanup. Professional restoration companies use specialized equipment and training to detect hidden moisture and dry structures properly. At UpRight Restoration Services, emergency response teams use: Commercial water extraction systems Industrial air movers Professional dehumidifiers Moisture meters Thermal imaging tools Industry-standard drying procedures The goal is not just to make the property “look dry” — but to ensure it actually is dry. Because hidden moisture today can become expensive mold and reconstruction problems months later. UpRight Restoration Works With Insurance Companies Calling a restoration company first does not mean ignoring your insurance company. In fact, UpRight Restoration Services works with insurance carriers regularly and understands how important proper documentation is during the claims process. Their team helps: Document damages Track moisture levels Record mitigation procedures Provide supporting information for claims Most importantly, they help homeowners begin protecting their property immediately — when timing matters most. What Should You Do If You Discover Water Damage? If you experience water damage in your home or business, restoration experts recommend taking these steps immediately: 1. Stop the Water Source If possible and safe, shut off the water or stop the leak. 2. Call a Restoration Professional Immediately Fast response can significantly reduce long-term damage. 3. Document the Damage Take photos or videos if it is safe to do so. 4. Contact Your Insurance Company Begin the claims process while mitigation work starts. 5. Don’t Assume It Will Dry on Its Own Hidden moisture is often where the most expensive damage begins. Water Damage Emergencies Don’t Wait Water damage rarely happens at a convenient time. That’s why UpRight Restoration Services provides 24/7 emergency response throughout Central Wyoming for: Burst pipes Flooding Sewage backups Appliance leaks Storm damage Mold concerns Fire & smoke restoration Their mission is simple: Protect properties quickly, dry structures properly, and help homeowners avoid larger problems down the road. Because when it comes to water damage, waiting is often the most expensive mistake of all. Need Emergency Water Damage Help? Contact Upright Restoration Services!